A question? We’re here to help.
Answers to the most common questions. Can’t find yours? Write to us: a real person will reply.
What is a Feel?
A Feel is your mood right now. You pick one of five moods and can add words, what mattered, a sentence, a voice note or a photo.
Is FEELGOOW free?
Yes. FEELGOOW is free and ad-free. FEELGOOW+ is an optional subscription that adds the Goow insights centre.
Who can see my Feels?
You choose, for every Feel: all your contacts, your close people, specific people or only you. Nothing is published on the internet.
Can I edit a Feel?
For 30 minutes, you can correct the area, the factors, the place, the need and the text. The mood and the words stay as they are. You can delete a Feel at any time.
What is My Nucleus for?
For keeping one to three trusted people close. A button tells them you need someone, and a support chat connects you. It is not an emergency service.
Does Goow replace a therapist?
No. Goow offers well-being breaks. It does not diagnose. If you are going through a hard time, talk to a healthcare professional.
Is my data sold?
Never. No ads, no data selling, no ad trackers. Your feelings are only processed with your explicit consent.
How do I export my data?
In the app, from your profile. You receive your Feels as CSV or JSON.
How do I delete my account?
In the app: Profile, then Delete my account. Your account is deactivated right away and your data is erased within 7 days. You can also write to us.
Why do I need to be 18?
FEELGOOW deals with emotions and lets you talk with other people, so we keep it for adults.
Which phones does FEELGOOW work on?
FEELGOOW is available on Android, through Google Play.
Which languages?
French, Dutch, German, English, Spanish, Italian and Turkish. You can change the language in your profile.